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Ma Belle Note

Pilotez votre réputation en ligne depuis votre poche.

Solutions

  • AI replies
  • AI highlights
  • Neighborhood benchmark
  • Fake-review shield
  • Review collection (QR)
  • Loyalty wheel
  • Reviews wall
  • Social visuals

Product

  • Pricing
  • Demo
  • FAQ
  • Contact
  • About
  • Blog
  • Comparisons

Legal

  • Terms
  • Legal
  • Privacy Policy
  • DPA
  • Legal Notice
  • Cookies
  • Google API usage
  • Meta API usage

© 2026 Ma Belle Note. All rights reserved.

Published by SBCQ SAS · SIRET 104 445 093 00016 · RCS Lyon 104 445 093 · 48 Quai Clémenceau, 69300 Caluire-et-Cuire

For every local business that lives off its reviews

Take back control of your Google reviews.

Restaurants, hair salons, dentists, garages, boutiques, hotels, craftspeople: centralize your Google reviews, reply with AI in your own tone, and manage your online reputation from your pocket. No commitment, 7-day trial, no credit card.

Start my free trialBook a demo
✦
New review — 5★
Reply ready in 12 s
Rating this week
+0.3★ in 30 days
Good evening, Marc
Dinner service — Tuesday
M
Ma Belle Note
4.7/5
To handle · 2See all
GGoogle · 2 h ago★★★★★
“Great experience, flawless service and Sophie's welcome was so warm. We'll be back!”
Suggested reply
Thanks Camille, Sophie will be delighted. See you very soon for your next visit…
Home
Reviews
Social
Rivals
The real cost of ignored reviews

One star less, one customer less.

Your Google rating is the first reflex of every customer — and of the AI engines now recommending local businesses. Letting it drift is leaving measurable revenue on the table.

5–9%

of revenue at stake

The measured impact of a single star on the average rating of an independent local business.

2–3h

lost every week

Time you spend reading, replying and triaging reviews — usually on personal time.

63%

of reviews go unanswered

Google penalises your local visibility, and AI engines forget you in their recommendations.

The cockpit

30 seconds a day. All your reviews under control.

Ma Belle Note handles your reviews while you handle your customers.

01AI REPLIES

All your reviews centralized, AI replies to (almost) everything

Google reviews and private forms: we aggregate everything into a single inbox, and AI replies for you. Auto-reply or draft for approval, written in your voice, translated into the customer's language. You keep the lead on sensitive reviews, AI handles the rest.

C
Camille — ★★★★★Wonderful evening, Sophie's welcome was warm, the duck was perfect…
a
Generated reply · warm tone, first name picked upThank you Camille — Sophie will be delighted. See you very soon for your next visit — shall we save you a table?
02AI REPORT

A tailored report that tells you what to change

AI reads your reviews for you, spots the recurring weak points — welcome, wait time, product or service quality, ambience, value for money — and turns each one into a concrete action plan. You know exactly where to invest by Monday morning.

WEEKLY REPORTWk 17
  • ↑Welcome+12%
  • ↓Wait time−8%
  • ↑Kitchen+6%
To act on: smooth out lunch service (30-min team training).
03BENCHMARK

Compare yourself to your neighborhood

Rating, review volume, dominant themes, 30-day trend: a dashboard that situates you against peers in your area — same sector, same radius. Decide where to differentiate with data, not gut feel.

▸My business4.6
Direct competitor4.4
Neighborhood chain4.2
Café next door3.9
04SHIELD

Fight back against fake and malicious reviews

AI detects suspicious or defamatory reviews and drafts a reasoned dispute to Google on your behalf. Simple, quick, effective — no more unfair 1★ dragging down your rating.

FAKE REVIEW★ 1 SUSPICIOUSDEFAMATION
05QR CODE

Smart QR code: the right path for every experience

A QR at every customer touchpoint (table, counter, checkout, receipt, chair, cabin, room, appointment confirmation, delivery bag). After their experience, the customer always sees both options — Google review or private feedback — with the one matching their rating highlighted. More reviews collected on Google, more direct feedback in your inbox.

★★★★★Google
Private·Complaint
06WHEEL

Loyalty wheel: collect reviews by playing

A branded wheel: customers scan, spin, walk away with 10% off, a free product, a trial treatment or a gift voucher — and leave a Google review on the way. 40 to 60% participation rate, opt-in customer base as a bonus.

−10%−5%COFFEEGIFT−20%VIP
a
Recent wins
  • M
    Marie L.
    −10% on the bill
    ★
  • P
    Pierre B.
    Free coffee
    ★
  • S
    Sophie K.
    House dessert
    ★
  • L
    Léa M.
    −5% next meal
    ★
  • M
    Marie L.
    −10% on the bill
    ★
  • P
    Pierre B.
    Free coffee
    ★
  • S
    Sophie K.
    House dessert
    ★
  • L
    Léa M.
    −5% next meal
    ★
07SOCIAL

Your Instagram visuals in seconds

A generator using your brand kit: logo, colors, fonts. Your 5★ reviews become ready-to-post visuals in one click, sized for feed, story and banner.

Feeda
Storya
Bannera
AI generating
08WIDGET

Your best reviews, right on your website

An embeddable carousel widget in one line of code. Your 5★ reviews showcased automatically, always up to date — the final trust signal right before booking.

Le Bouchon Saint-Marc·
MenuBookReviews
LIVE·★ 4.8 · 247 reviews
  • Thomas R.
    2d ago

    The best tartare on the left bank, served by people who love what they do.

    ★★★★★
  • Inès D.
    4d ago

    Top-tier service, the duck cooked to perfection. A real find.

    ★★★★★
  • Marc V.
    6d ago

    Intimate setting, warm welcome. We've already booked for next week.

    ★★★★★
  • Sophie L.
    1w ago

    Refined plates, fair prices, attentive team. New favorite.

    ★★★★★
  • Léa M.
    2w ago

    Book ahead, it's always full — and you'll quickly understand why.

    ★★★★★
  • Antoine P.
    2w ago

    Perfect evening. The burrata, to die for. Sophie nailed every detail.

    ★★★★★
  • Camille R.
    3w ago

    We come back every time we're in town. A real cooking house.

    ★★★★★
  • Thomas R.
    2d ago

    The best tartare on the left bank, served by people who love what they do.

    ★★★★★
  • Inès D.
    4d ago

    Top-tier service, the duck cooked to perfection. A real find.

    ★★★★★
  • Marc V.
    6d ago

    Intimate setting, warm welcome. We've already booked for next week.

    ★★★★★
  • Sophie L.
    1w ago

    Refined plates, fair prices, attentive team. New favorite.

    ★★★★★
  • Léa M.
    2w ago

    Book ahead, it's always full — and you'll quickly understand why.

    ★★★★★
  • Antoine P.
    2w ago

    Perfect evening. The burrata, to die for. Sophie nailed every detail.

    ★★★★★
  • Camille R.
    3w ago

    We come back every time we're in town. A real cooking house.

    ★★★★★
How it works

Live before the morning espresso.

About fifteen minutes to plug your Google Business profile in, set your tone, and let Ma Belle Note take over.

I

Connect your Google profile

Official Google Business Profile OAuth. One click, no password copy-paste.

≈ 3 min
II

Teach the AI your voice

Three of your past replies are enough. The AI mirrors your phrasing, your formality, your signatures.

≈ 4 min
III

Approve with one thumb

Every morning your replies are ready. Right thumb to publish, left thumb to tweak. That's it.

≈ 5 min / day
Google Business Profile integration

A Google connection that's transparent and under your control.

Ma Belle Note connects to your Google Business Profile via the official API, after your explicit consent. We read your reviews and publish the replies you approve — nothing else. No profile edits, no resale, no targeted advertising.

Read the Google API usage pageWho is behind Ma Belle Note
  • Explicit consent at every step

    The Google authorization flow only launches when you click "Connect". Autopilot is never silently enabled — opt-in per location, off in one click.

  • "Limited Use" compliant

    We strictly limit ourselves to the operations needed: list your locations, read reviews, publish your replies. No marketing use, no resale, no access to third-party locations.

  • Instant revocation

    You can cut access at any time, from your Ma Belle Note settings or directly from your Google account. Tokens are deleted instantly server-side.

“
We went from two hours every Sunday answering reviews from our restaurants… to five minutes between the espresso and the service.
FPFrançois-Paul S.Navigli Aperitivo · Paris 10
Pricing

Clear. French-priced. No commitment.

One price per location, all-inclusive. Card accepted, French invoicing, cancel in one click.

Starter

Get started the simple way.

29€ / month excl. tax

Billed monthly, no commitment

  • ✓1 location
  • ✓50 AI responses / month
  • ✓QR review collection
  • ✓Reviews wall widget
  • ✓30+ languages
Start the trial
★ Popular

Pro

Automate and save time.

59€ / month excl. tax

Billed monthly, no commitment

  • ✓Everything in Starter +
  • ✓Multi-location (discounted)
  • ✓150 AI responses / month
  • ✓Monthly AI highlights
  • ✓Loyalty wheel
  • ✓Social visuals from your 5★ reviews — unlimited
Start the trial

Premium

Miss nothing, ever.

99€ / month excl. tax

Billed monthly, no commitment

  • ✓Everything in Pro +
  • ✓Unlimited AI responses
  • ✓Historical reviews catch-up
  • ✓Qualitative benchmark (competitor analysis)
  • ✓Unlimited games & visuals
  • ✓Fake review detection
Start the trial

7-day trial. No credit card. Cancel in 2 clicks.

See full plan details
Comparing with an alternative? See all comparisons →
Frequently asked

What you ask us across the counter.

A few answers to help you decide — the rest are on the FAQ page.

How long does it take to get up and running?

About 15 minutes to connect your Google Business Profile, let the AI learn your tone from your past replies, and validate your settings. From the very first minute, you get ready-to-publish draft replies for any new review.

How does the 7-day free trial work?

7 days of full access to the Pro plan, no credit card required. At the end, if you don't pick a plan, your account switches to read-only — your data stays intact and you can resume at any time by choosing a plan.

Can the AI publish on my behalf without me reviewing?

Only if you turn it on. Ma Belle Note ships in "copilot" mode by default: the AI writes a draft, you approve in one tap before publishing. "Autopilot" mode is finely configurable — for instance auto-publish 4- and 5-star reviews and always hold 3-star or below for manual review.

What if the AI writes something disastrous?

This is local owners' #1 fear and we took it seriously. Three safeguards: (1) copilot is on by default — nothing ships without your approval; (2) automatic detection of sensitive reviews (allergies, health issues, defamatory content) always routes to manual review, even in autopilot; (3) a full log of every published reply, revocable in one tap on Google.

Where is my data stored?

In the European Union, on ISO 27001-certified infrastructure. No data leaves the EU. The full list of sub-processors (hosting, AI models, email delivery) is published in our DPA, accessible from the footer.

All questions

What if your reputation ran itself?

Try Ma Belle Note for 7 days. No credit card, no commitment, no jargon.

Start my free trialBook 15 min with the team